ServiceNow Certified System Administration Practice

Which three basic components are generated and assigned by workflows in ServiceNow?

1. Tasks, Timers, Reports

2. Approvals, Conditions, Notifications

3. Events, Alerts, Notifications

4. Conditions, Variables, User Roles

The correct answer is: Approvals, Conditions, Notifications

The correct answer highlights three fundamental components generated and assigned by workflows in ServiceNow: approvals, conditions, and notifications. Approvals are a crucial part of many workflows, ensuring that specific actions or changes within the system are authorized by designated users or groups before proceeding. This component is essential in processes where regulatory compliance or organizational policies require verification before executing further tasks. Conditions refer to the specific criteria that govern how workflows operate. They can determine whether certain actions within the workflow should be triggered, changed, or halted based on the current state of data or task progress. This flexibility allows workflows to be dynamic and responsive to varying scenarios. Notifications serve to communicate pertinent information to users regarding the status and updates of tasks or processes within the workflow. These alerts play a vital role in keeping stakeholders informed and engaged, facilitating timely responses and actions. While the other answer choices present elements that may relate to workflows in different capacities, they do not represent the core components typically generated and assigned within standard workflows. For instance, timers are often used for scheduling but aren't a direct component of workflow execution. Events and alerts, while important in the context of incident management, are not primary components of workflows. Conditions, in the context of answer D, refer to criterion settings rather than a