ServiceNow Certified System Administration Practice

Which of the following is NOT a step in the transform process?

1. Load Data

2. Create Transform Map

3. Delete Old Entries

4. Run Transform

The correct answer is: Delete Old Entries

In the context of the transform process in ServiceNow, the most relevant steps include loading data, creating a transform map, and running the transform. Each of these steps plays a key role in converting incoming data from one format to another, typically when importing data into ServiceNow. Loading data refers to the initial step where the data from an external source is brought into the ServiceNow instance. Creating a transform map defines how the source data fields map to the target fields in ServiceNow. Finally, running the transform executes the transformation process, applying the mappings defined in the transform map to the loaded data. Deleting old entries is not an inherent part of the transform process. While managing old records may be a necessary task in a broader data management context (such as during data cleansing or maintenance), it is not a formal step within the transformation workflow itself.