ServiceNow Certified System Administration Practice

Which of the following is not a release type in ServiceNow?

1. Minor update

2. Feature

3. Patch

4. Hotfix

The correct answer is: Minor update

The release types in ServiceNow are categorized into several standard classifications which are generally accepted in software development and maintenance practices. In this context, minor updates, features, patches, and hotfixes are all recognized release types that denote different scopes and impacts of changes made to the software. A "minor update" commonly represents a version change that includes some enhancements or improvements that do not entail major changes, but rather adjustments or additional functionalities. However, in ServiceNow's official terminology, they primarily refer to the categorized release types focusing on more specific types such as features, patches, and hotfixes. Features refer to significant changes that introduce new capabilities or functions within the system. Patches are often intended to address specific issues, bugs, or vulnerabilities, while a hotfix is an urgent fix applied to a specific problem that is typically released between the standard release cycles. Since "minor update" may be considered somewhat of an informal or less-precise term in the context of ServiceNow's defined release types, it does not align with the more structured categories recognized within the platform, making it the option that does not fit within the established release types.