ServiceNow Certified System Administration Practice

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What tool is used to import data from various data sources into ServiceNow tables?

  1. Data Transformation Tool

  2. Import Set

  3. Transform Map

  4. Data Loader

The correct answer is: Transform Map

The tool used to import data from various data sources into ServiceNow tables is the Import Set. Import Sets serve as temporary storage for data imported from external sources before it is processed and moved to ServiceNow tables. This allows for a controlled and methodical approach to data import, enabling the manipulation and transformation of the data as needed. The Import Set works in conjunction with Transform Maps, which define how the data from the Import Set should be mapped to the target tables within ServiceNow. While Transform Maps are essential for defining the transformation process, it is the Import Set that is primarily responsible for managing the import of data itself. Some of the options, like the Data Transformation Tool or Data Loader, may refer to concepts or tools related to data processing or manipulation but do not specifically identify the mechanism for data import into ServiceNow. Thus, the Import Set is uniquely positioned as the answer for this question, highlighting its vital role in the data importation workflow within the platform.