ServiceNow Certified System Administration Practice

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What provides the interfaces for viewing and manipulating tables in ServiceNow?

  1. Data dictionary

  2. Tables and Columns module

  3. Schema map

  4. Record list view

The correct answer is: Data dictionary

The correct choice reflects the role of the data dictionary in ServiceNow. The data dictionary is crucial as it houses the details and definitions of all the tables and fields within the ServiceNow instance. It enables administrators and developers to view metadata about tables, such as their structure, types of fields, relationships, access controls, and other attributes. This comprehensive framework allows for effective management and manipulation of the data within those tables. The other options, while related to the broader functionality of ServiceNow, do not serve as the primary interface for table interaction. The Tables and Columns module, for example, provides a user-friendly way to browse and understand the various tables and columns, but it does not encompass the extensive detail and foundational role of the data dictionary itself. The schema map offers a visual representation of table relationships, which is useful for understanding data interconnections but is not the core interface for manipulating data. Finally, the record list view presents a user interface for interacting with records in a specific table, yet does not provide the comprehensive metadata management that the data dictionary does.