ServiceNow Certified System Administration Practice

What must happen after a variable set is created in ServiceNow?

1. It must be imported to another instance

2. It must be linked to a catalog item

3. It must be approved by an administrator

4. It must be published for user access

The correct answer is: It must be linked to a catalog item

After a variable set is created in ServiceNow, it must be linked to a catalog item. This step is essential because variable sets are collections of variables that can be reused across multiple catalog items. By linking the variable set to a specific catalog item, you enable that item to utilize the variables within the set, providing a consistent user experience and simplifying the management of variables. The linking process allows for the efficient use of similar variables across various catalog items, ensuring that when changes are made to the variable set, they automatically apply to all linked catalog items. This is key for maintaining organization and efficiency within the ServiceNow platform as it helps avoid redundancy in variable management. Hence, linking is a fundamental action that ensures the variable set serves its purpose effectively within the requested service context.