ServiceNow Certified System Administration Practice

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Prepare for the ServiceNow Certified System Administrator Exam with engaging quizzes and detailed explanations. Master every topic and boost your confidence for the exam.

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What is the sequence on the production instance to run an Update Set?

Retrieve, Commit, Apply
Apply, Commit, Retrieve
Preview, Retrieve, Commit
Commit, Apply, Preview

The correct answer is: Retrieve, Commit, Apply

The correct sequence to run an Update Set in ServiceNow is Retrieve, Commit, Apply. This sequence is important because it reflects the proper steps needed to integrate and apply changes from an Update Set to the production instance. First, when you retrieve an Update Set, you are essentially bringing the changes from the source instance into your current instance. This involves pulling the collected changes that are tracked in the Update Set. Once you've successfully retrieved it, the next step is to commit the Update Set. Committing it involves approving and finalizing the changes so that they can be applied to the production instance. This step ensures that the changes are ready to be executed without loss or error. Finally, after the Update Set has been committed, the changes can be applied to the instance. This step actually executes the changes, updating the relevant records and configurations within the ServiceNow environment. Understanding this sequence is crucial for maintaining system integrity and ensuring that updates are made systematically and without issues.