ServiceNow Certified System Administration Practice

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What do you call a saved version of a personalized form in ServiceNow?

  1. A view

  2. A record template

  3. A configuration set

  4. A user profile

The correct answer is: A view

In ServiceNow, a saved version of a personalized form is referred to as a "view." Views allow users to customize how forms are displayed according to their specific needs, including the arrangement of fields and the visible elements on the form. Once a user personalizes a form, they can save these changes as a view which can be later accessed, ensuring that the user experience is tailored and efficient. Other options entail different functions within ServiceNow. A record template refers to a predefined template for creating records with certain fields pre-filled, focusing more on data entry rather than form display. A configuration set typically involves configurations that govern how different elements in the instance behave, but it doesn't specifically pertain to a saved personalized version of a form. A user profile contains user-specific settings and preferences but does not directly represent a form’s saved state.