ServiceNow Certified System Administration Practice

What displays fields from one record and can be used to edit the record data?

1. Dashboard

2. Form

3. Record List

4. Table View

The correct answer is: Form

A form is a user interface element in ServiceNow specifically designed to display and edit the details of a single record. When you open a form, it presents fields that contain information relevant to that record, allowing users to view current data and make changes as necessary. Each field is linked to a specific attribute of the record, enabling direct interaction to update or modify the information within it. In contrast, a dashboard is a visual representation that aggregates various widgets and reports, providing an overview but not allowing direct editing of record data. A record list displays multiple records in a list format and can show basic information, but does not allow for detailed editing of a specific record’s fields directly. Similarly, table view allows users to see records in a tabular format with limited interactive capabilities. Therefore, only the form is optimized for viewing and editing individual record fields.