ServiceNow Certified System Administration Practice

What best defines an Access Control in ServiceNow?

1. A method for encrypting sensitive data

2. A security rule that limits data access based on roles

3. A process for managing user authentication

4. A tool for monitoring user activity

The correct answer is: A security rule that limits data access based on roles

The correct answer focuses on a fundamental aspect of ServiceNow's security framework. Access Control is primarily designed to enforce security policies by establishing rules that determine who can access specific data and what actions they can perform based on their roles assigned within the system. This role-based approach helps ensure that sensitive information is properly safeguarded and only accessible to authorized users. While there are other important concepts related to data security and user management in ServiceNow, such as encrypting sensitive data, managing user authentication, and monitoring user activities, these do not specifically define Access Control. Instead, they represent different areas of security management within the platform. Access Control is unique in that it directly associates user roles with permissions related to data access and manipulation, making it essential for maintaining the integrity and confidentiality of the information stored in ServiceNow.