ServiceNow Certified System Administration Practice

What are the three tables based on the Task Table?

1. Incident, Problem, Change Request

2. Request, Approval, Notification

3. User, Role, Group

4. Form, View, List

The correct answer is: Incident, Problem, Change Request

The three tables based on the Task Table are indeed Incident, Problem, and Change Request. These tables inherit from the Task Table and share its structure and properties, allowing them to utilize common features like workflow and state management. The Incident table is designed for recording issues that require resolution, while the Problem table focuses on identifying the root cause of incidents. The Change Request table is used to manage changes to the IT environment in a controlled manner. Since they all derive from the Task Table, they benefit from a consistent approach to task management within ServiceNow. In contrast, the other options involve components or features of the ServiceNow platform that do not inherit directly from the Task Table. For instance, Request, Approval, and Notification pertain to workflows and processes but are not structured as tables derived from the Task Table itself. Similarly, User, Role, and Group relate to user management and security, while Form, View, and List are about how data is presented rather than the foundational task management structure. Thus, the correct answer clearly aligns with the tables that extend from the Task Table.