ServiceNow Certified System Administration Practice

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What are the three levels of access in ServiceNow?

  1. System (username/pw), Applications and Modules (Roles), Tables and Fields (Access Control)

  2. Admin Roles, User Roles, Guest Access

  3. Application Permissions, Role Permissions, Field Permissions

  4. Read, Write, Execute

The correct answer is: System (username/pw), Applications and Modules (Roles), Tables and Fields (Access Control)

The three levels of access in ServiceNow encompass the System level, Applications and Modules level, and Tables and Fields level, making the option that includes these elements the correct answer. At the System level, access is typically controlled through the use of a username and password, allowing users to log into the ServiceNow instance. This foundational layer ensures that only authenticated individuals can access the system. The Applications and Modules level is managed through roles. Roles determine what applications and modules a user can access within ServiceNow, enabling a structured and secure way to control user capabilities according to their job functions. At the Tables and Fields level, Access Control rules dictate what data users can see and manipulate within specified tables and fields. This granular control is essential for protecting sensitive information and ensuring that users can only interact with the data necessary for their roles. This tiered approach allows for a comprehensive and effective security model, ensuring that access is managed efficiently across different parts of the ServiceNow environment. Other options either describe access controls in less comprehensive ways or focus on categories that do not fully represent the structured access levels present within ServiceNow.