ServiceNow Certified System Administration Practice

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How do you apply a saved filter in ServiceNow?

  1. By clicking on the filter icon in the form

  2. Click on the table name at the top of a list and select filter

  3. Using the filter condition builder

  4. Accessing the global search feature

The correct answer is: Click on the table name at the top of a list and select filter

Applying a saved filter in ServiceNow is typically done by clicking on the table name at the top of a list and selecting the filter option from the available actions. This allows users to view previously saved filters that they can quickly apply to the data displayed in the list. Saved filters enable efficient data management by making it easy to revisit specific views of the data that have been tailored to meet particular criteria. While other options may relate to filtering or searching in ServiceNow, they do not specifically address the method for applying saved filters. The filter icon may allow for some filtering actions, but it does not directly apply saved filters in the same way. Similarly, using the filter condition builder refers more to creating or modifying filters rather than applying them. Accessing global search is a function used for searching across various tables and records rather than managing specific filters on a list. Therefore, the method of selecting the filter from the table name is the most direct and accurate way to apply a saved filter.