ServiceNow Certified System Administration Practice 2025 – All-In-One Guide to Master Your System Administration Certification!

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In a ServiceNow context, what does it mean to 'commit' a change?

To execute a workflow

To finalize a request for change

To save changes made in an update set to the target table

In the context of ServiceNow, "committing" a change primarily refers to the process of saving modifications made in an update set to the target table. This step is crucial as it finalizes the deployment of the changes that have been captured in the update set into the production environment or the appropriate target instance.

When changes are committed, the modifications outlined in the update set become effective and can be utilized by the system and its users. This ensures that all custom development, configuration changes, and any other necessary alterations are accurately reflected in the target tables. The commitment process is essential to maintaining version control and consistency, especially in environments where multiple updates are being processed.

While executing a workflow, finalizing a request for change, or triggering a notification are significant actions that may occur within the ServiceNow ecosystem, they do not encapsulate the specific action of "committing" changes in the context of update sets. Committing directly pertains to the integrity and deployment of the system's changes and plays a foundational role in effective system administration within ServiceNow.

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