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What does the coalesce option do in Import Sets?

It allows multiple records to be imported

Makes the coalesce field a unique key

The coalesce option in Import Sets is primarily used to determine how incoming records should be managed when they are imported into ServiceNow. Specifically, when you select a field to coalesce on, you are indicating that this field should be treated as a unique key. This means that if a record being imported has a value in the coalesce field that matches a value already present in the target table, the import will update the existing record rather than create a duplicate.

This is crucial in situations where maintaining unique records is essential, as it avoids the unnecessary duplication of data and helps ensure data integrity within the ServiceNow instance. By establishing a unique key through the coalesce option, you can effectively control how the system handles incoming data, enabling efficient updates and more organized data management.

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Enables data encryption

Defines access levels for imported data

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