ServiceNow Certified System Administration Practice 2025 – All-In-One Guide to Master Your System Administration Certification!

A form is a user interface element in ServiceNow specifically designed to display and edit the details of a single record. When you open a form, it presents fields that contain information relevant to that record, allowing users to view current data and make changes as necessary. Each field is linked to a specific attribute of the record, enabling direct interaction to update or modify the information within it.

In contrast, a dashboard is a visual representation that aggregates various widgets and reports, providing an overview but not allowing direct editing of record data. A record list displays multiple records in a list format and can show basic information, but does not allow for detailed editing of a specific record’s fields directly. Similarly, table view allows users to see records in a tabular format with limited interactive capabilities. Therefore, only the form is optimized for viewing and editing individual record fields.